(800) 236-9191

Mon - Fri: 8:00 AM - 6:00 PM


Clean Homes. Healthy Living.

Local & Dependable Professionals

Frequently asked questions

Customer service and attention to detail are the keys that set Max Cleaning apart from its competitor. We listen to and understand our client's needs and continually aim to improve our standards.

How Max Cleaning Operate?

Max Cleaning is a local independent cleaning company that offers the same protections as a larger organization in its industry.


Our employees work in teams of 2 or 3, depending on the job size. Max Cleaning handles all the training, payroll withholding taxes, and workers’ compensation, unlike independent cleaners.


You’ll get the customer service and attention to detail of a local and independent house cleaning service, with the protection of a larger organization.

Do I need to provide supplies?

No, we provide all cleaning equipment and products. If you have a particular cleaning product, you would like us to use, please discuss this with us during your home assessment or before your first cleaning.

What is the average house cleaning cost?

Every house is unique. We base price quotes on many factors, including pets, floor types, home conditions, and the time required to complete the service.


Contact us for a free home assessment for more details about our service.

Do you require a contract?

No, We are a contract-free company, So you don't need to worry about being locked into a home service program.


Suppose you need to cancel or skip a cleaning day. In that case, we ask that you contact the Max Cleaning office three business days before your following service schedule.

Are the team comfortable around pets?

Suppose your pet is comfortable being around new people. Having the pet at home during cleaning will be acceptable in that case. 


Suppose a pet is not comfortable around new people or noises. In that case, we ask that the pet be contained in a manner in which they cannot interact with the cleaners. 


Max Cleaning team members are comfortable with pets. Still, suppose a pet is acting in a threatening manner toward our cleaners. In that case, our team will leave home immediately until we can reach you to find a solution.


Please Note: We do NOT walk, feed or clean up urine or feces left by animals.

What if I’m not satisfied with the service?

Your satisfaction is our priority, and if we miss any area within your home or don't clean it to your satisfaction, we'll return the next business day and re-clean it.

How do I pay for the service?

Payment is due on the day we close the job. We accept all major credit–debit cards. You choose what’s convenient for you.

What if something gets damaged ?

Our team will handle every single item within your home with care. But we understand that an accident happens.


If something breaks during our cleaning process, we’ll repair it, replace or reimburse the purchased price.


Max Cleaning is fully insured, so you can have peace of mind when we enter your home.

Can I have the same arrival time?

While we can commit to a specific day, many factors throughout the day may affect our actual arrival time.


If you desire an estimated arrival on the day of your clean, contact us, and we’ll assist you.

Can I get my bed linens changed?

Yes! If you leave fresh linens on the bed, the team will change them. Otherwise, all the beds will be made.


We only succeed as a local business by caring for our customers and providing exceptional service. 

Beth B. Hampton, NH

I recently used Max Cleaning for the first time. They did an excellent job! They were thorough and efficient. I will definitely use them again in the future.

Cynthia C. Rye. NH

Max Cleaning is phenomenal! They have gone above and beyond. They ask questions so they get things done exactly as you want. I highly recommend Max Cleaning!

Susan D. Exeter, NH

Max cleaning is my exclusive source for cleaning my vacation rental property. I am proud to report all 5 stars from Airbnb and VRBO under his care. You won’t be disappointed.

J. Gray Rye, NH

We just started doing business with Max Cleaning and they have been excellent. Our hardwood floors have never looked better and the entire house had a fresh look to it.

    Get Your Estimate today!

    Have us call you by booking a phone consultation when it’s convenient for you to speak with us. Or call us at (800) 236-9191.